NORMAL SHIPPING TIMES
We post out daily from Monday through to Friday.
If your order is received by 11am (Monday to Friday), we will do our best to despatch the same day.
Orders received later in the day (including evening) will be posted the following working day.
All orders are sent 1st class in the UK and standard airmail for overseas and proof of posting obtained.
Royal Mail advises delivery times as follows:
UK - 2-3 working days
Europe - 3-5 working days
Rest of world - 5-7 working days
(Don't forget to allow for Public Holidays and weekends)
Buyers are responsible for any customs and import taxes that may apply. We cannot accept responsibility for delays due to customs
Sometimes post can take up to a month for no apparent reason so please be patient. (See previous sentence!)
A tracked/signed for service is available on request and recommended for high value orders.
In the unlikely event of your item not turning up or arriving damaged courtesy of the mail numpties, please message us (especially on eBay before leaving feedback) so that we can rectify any problems.
With damage or items missing, please take photos of the packaging and damaged item as we will need these to put in a claim from Royal Mail.
Customer satisfaction is always our top priority - our eBay feedback speaks for itself.
PLEASE NOTE WE REGRET WE DO NOT POST TO ISRAEL, PERU OR BRAZIL DUE TO THE AMOUNT OF POST THAT DOES NOT ARRIVE AT ITS DESTINATION.
If your order is received by 11am (Monday to Friday), we will do our best to despatch the same day.
Orders received later in the day (including evening) will be posted the following working day.
All orders are sent 1st class in the UK and standard airmail for overseas and proof of posting obtained.
Royal Mail advises delivery times as follows:
UK - 2-3 working days
Europe - 3-5 working days
Rest of world - 5-7 working days
(Don't forget to allow for Public Holidays and weekends)
Buyers are responsible for any customs and import taxes that may apply. We cannot accept responsibility for delays due to customs
Sometimes post can take up to a month for no apparent reason so please be patient. (See previous sentence!)
A tracked/signed for service is available on request and recommended for high value orders.
In the unlikely event of your item not turning up or arriving damaged courtesy of the mail numpties, please message us (especially on eBay before leaving feedback) so that we can rectify any problems.
With damage or items missing, please take photos of the packaging and damaged item as we will need these to put in a claim from Royal Mail.
Customer satisfaction is always our top priority - our eBay feedback speaks for itself.
PLEASE NOTE WE REGRET WE DO NOT POST TO ISRAEL, PERU OR BRAZIL DUE TO THE AMOUNT OF POST THAT DOES NOT ARRIVE AT ITS DESTINATION.
CHRISTMAS!!
It’s time to talk about last order dates for Christmas delivery again. Royal Mail are recommending the following last postage dates – please remember that these are recommended dates, not guaranteed dates.
Do please bear in mind that certain things are made to order and that this process can take a few days. If we need to order the components specially for your commission, they can take between ten days to three months to arrive from overseas so give as much notice as possible.
Therefore, last UK orders for Christmas posting will be Friday 20th December. Orders will still be posted on Monday 23rd and Tuesday 24th but is highly unlikely you'll get it in time for Christmas.
If you desperately need it to arrive by a certain date, there is always the option of paying more for the shipping for it to be tracked by Special Delivery in the UK. Last date for this is Friday 20th December so will be doing a special run to the post office if need be.
CCCC will be closed for the weekends of 21st / 22nd and 28th / 29th December.
Orders will be posted on Monday 23rd and Tuesday Christmas Eve, then closed on Wednesday 25th and Thursday 26th. Orders will be posted Friday 27th, Monday 30th and Tuesday 31st December. Closed again Wednesday 1st January (although likely to be still thinking about work if there's nothing decent on the telly!) and abnormal service will be resumed on 2nd January.
When buying from eBay please disregard their advised delivery times as all Royal Mail takes much longer at this time of year!
Last Posting Dates for United Kingdom
Friday 20 December 1st Class and 1st Class Signed For and Royal Mail Tracked 48*
Saturday 21 December Royal Mail Tracked 24*
Monday 23 December Special Delivery Guaranteed
Last Posting Dates for International
Monday 9 December Africa, Asia, Caribbean, Central and South America, Far and Middle East
Tuesday 10 December Cyprus, Malta
Wednesday 11 December Eastern Europe (except Czech Republic, Poland and Slovakia)
Thursday 12 December Australia, Greece, New Zealand and Turkey
Saturday 14 December Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Monday 16 December Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal,
Slovakia, Spain, Switzerland
Wednesday 18 December Belgium, France, Ireland, Luxembourg
Last Posting Dates for HM Forces
Monday 25 November Operational HM Forces
Friday 13 December Static HM Forces